Tuesday, December 11, 2012

Abuse Reports and the Tribunal

I have been reading through reports and I have noticed that I am not the only one who has been punished unjustly (and unfairly). There are many people who have been complete trolls in my games and yet they are still around, and thriving.

I won't be talking about my own suspension here. I am posting a most thoughtful article that you may find useful:

4 Things I've Learned From Report Cards

After reviewing dozens and dozens of report cards, in addition to Red responses to those report cards, certain things have been made clear:

1. Individuality Is Illegal. If you deviate ever-so-slightly from the metagame, you are a troll and deserve to be banned. You do not have the inherent right to play how you like, and violating your team's wishes (regardless of your tactical effectiveness) will result in mass report/ban with no leniency from Riot.

2. Judges Are Irrational. Tribunalists don't judge cases on whether or not you violated the Summoner's Code - they ask the question, "Would I want to play alongside this player?" If you've been reported enough times to make it to the Tribunal, the answer is "No" 100% of the time. Being annoying or irritating is a permban-worthy capital offense.

3. Report Frequency Is Everything. Those who are reported the most are sent to the Tribunal and punished. Those who manage to "game" the system and get reported less frequently get off scott-free. You can trollbait people all day as long as you're not the one being reported.

4. Perception is Law. It doesn't matter whether or not you've actually done anything wrong, what matters is how the Tribunal perceives you based on how other players are reacting to you. Sophisticated trolls know how to manipulate chat to make you seem like an uncooperative or "toxic" player, whether it's true or not. Pretending to be offended is an excellent way to troll and harass others via the Tribunal system.

What Does It All Mean?

Tribunal is nothing more than Tyranny of The Majority.

All that's changed over the past several months is that we now have a body of evidence that makes it perfectly clear.


Point 1: http://na.leagueoflegends.com/board/...90763#20590763 <--- notice the 50 downvotes

Summary: You must verbally defend yourself if you wish to deviate from the metagame. If your team does not agree with your justification, then by definition you are trolling. You can only deviate from the meta if you ask permission first and permission is granted. You have no innate right to play how you want without the consent of the other players, regardless of whether your actions contribute to a successful outcome or not. Failure to understand and follow the metagame is a capital offense.

Point 2:
Originally Posted by Moonthrower View Post
Then YOU guys play with him in matches. I wouldn't want him around.
Originally Posted by The Castigator View Post
Exactly, unfortunately this community is not mature enough to understand that them being mad or annoyed is not automatically a reason for a person to be reported / banned.
Point 3 : http://na.leagueoflegends.com/board/...12922#27612922

Reported in 26% of his games, lands in the Tribunal and gets autopunished. Is verbally harassed and abused by his team, but acts like a complete Saint despite all of this. His only crime? Being unskilled.

Point 4:
Originally Posted by Pendragon

Additionally - there isn't an explicit list of actions that if you don't perform them you won't be suspended (which is why we haven't published one). What matters more than the action is the perception of the action that other players have - and how it influences their experience. If you've done something that creates a substantially negative experience for some, but if you had been in a different game it wouldn't have been an issue - you've still done something wrong.
Summary: We've known Point 4 to be the case for a long time. Just look at any report card and see how perception trumps fact. Report abuse is still a rampant problem:
http://na.leagueoflegends.com/board/....php?t=2417327 <--- perfect example of premades abusing the report system
http://na.leagueoflegends.com/board/....php?t=2421737 <--- exploits system and gets away with it for awhile, is incredibly toxic while keeping his report cards squeaky clean

This article was a huge eye-opener for me and I hope that this helps you figure out how the Tribunal works at this point in time.